An organized professional with 9 years of experience in operations, administration, and customer experience, known for building trust, maintaining accuracy and creating positive experiences through reliable support and genuine care of people.
Experience: 5 - 10 years
Data entry, documentation daily, daily operational task management, accounting reporting.
Experience: 5 - 10 years
Email/chat support, conflict resolution, handling local and international clients \, guest relations in high pressure environment.
Experience: 5 - 10 years
Client Relations, Zendesk managing and tracking customer interactions.
Experience: 5 - 10 years
being in the casino industry for almost years I've learned that the guest or client always want to be heard. I've learned to communicate them not by doing any email or any tools, I just give them a personal touch which there is a balance of showing empathy and being professional.
Experience: 5 - 10 years
Strong English communication (written & verbal), adaptability with diverse guests.
Experience: 5 - 10 years
I manually make to-do lists for planning an event, especially during VIP cruises which is one of my big tasks because I need to prepare a whole 10 day of activity for like 100 VIP guests from day 1 up to the very end, I need to make sure that all the reports are done correct and the program run smoothly.
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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