Digital Marketing & Graphic Design Specialist

Experienced in telemarketing and client engagement, with strong communication and relationship-building skills developed through corporate fieldwork and customer interactions. Skilled in handling outbound calls, promoting products and services, addressing client inquiries, scheduling follow-ups, and maintaining accurate customer records. Capable of delivering professional customer service, building rapport with clients, and meeting targets in a fast-paced work environment. Known for being persuasive, organized, and confident in communicating with different types of customers.

Experienced in graphic design since college, with hands-on experience using Adobe Photoshop for creating layouts, promotional materials, and digital content. Further developed my creative and marketing skills during my time at Philip Morris by designing digital marketing tools and promotional materials using Canva. Skilled in creating visually engaging content for social media, presentations, and brand promotions while maintaining professionalism and attention to detail. Creative, adaptable, and capable of producing designs that support marketing and business objectives.

Experienced in administrative support and data processing within a corporate setting, including preparation of reports, sales monitoring, territory data analysis, scheduling, documentation, and coordination with clients and healthcare professionals. Proficient in handling spreadsheets, organizing records, managing emails, and ensuring accurate and timely submission of reports. Recognized for being detail-oriented, organized, and capable of multitasking in fast-paced work environments while maintaining professionalism and efficiency.

Experienced in Facebook marketing through hands-on management of my previous online selling business. Skilled in creating promotional content, posting product listings, engaging with customers through Facebook pages and Messenger, and managing inquiries and orders. Experienced in increasing customer engagement through consistent posting, basic graphic design, and online customer service. Developed strong communication, sales, and marketing skills by building customer relationships and promoting products effectively through social media platforms.