I am a seasoned Healthcare Administrative Support Specialist with over 13 years of experience in dental and medical claims processing, benefit verification, and prior-authorization management. My background includes leading teams in high-volume claims environments, coordinating multi-payer benefits, and ensuring strict HIPAA compliance to safeguard sensitive patient data.
I am skilled in provider and member communication, dispute resolution, and case management, consistently improving provider satisfaction scores through accurate and timely support. My expertise also extends to using healthcare systems and platforms such as Salesforce CRM, Availity, and payer portals to streamline operations and reduce errors.
With certifications in HIPAA compliance and dental claims processing, I bring both technical knowledge and practical experience to every role. I am highly organized, detail-oriented, and proactive in managing tasks, making me an ideal fit for clients seeking a reliable medical virtual assistant or healthcare operations support professional.
I am committed to helping businesses and healthcare providers achieve efficiency, accuracy, and excellent client service in their administrative processes.
Experience: 2 - 5 years
10+ years handling high-volume dental claims, reducing errors by 15% and ensuring timely resolution.
Experience: 10+ years
Verified member eligibility for dental and medical services, ensuring providers received timely responses.
Experience: 10+ years
Certified in HIPAA compliance, consistently safeguarding sensitive patient data.
Experience: 10+ years
Supported healthcare operations by streamlining processes and reducing administrative errors.
Experience: 5 - 10 years
Extensive background in validating and submitting medical claims with accuracy and compliance.
Experience: 10+ years
Resolved inquiries and disputes, ensuring efficient case management and client trust.
Experience: Less than 6 months
Delivered clear communication with providers and members, improving satisfaction scores.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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