Charmaine

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.45/hour ($1,440.00/month)

High school diploma

Last Active

July 6th, 2026 (14 days ago)

Member Since

May 19th, 2026

Profile Description

I am a seasoned Healthcare Administrative Support Specialist with over 13 years of experience in dental and medical claims processing, benefit verification, and prior-authorization management. My background includes leading teams in high-volume claims environments, coordinating multi-payer benefits, and ensuring strict HIPAA compliance to safeguard sensitive patient data.

I am skilled in provider and member communication, dispute resolution, and case management, consistently improving provider satisfaction scores through accurate and timely support. My expertise also extends to using healthcare systems and platforms such as Salesforce CRM, Availity, and payer portals to streamline operations and reduce errors.

With certifications in HIPAA compliance and dental claims processing, I bring both technical knowledge and practical experience to every role. I am highly organized, detail-oriented, and proactive in managing tasks, making me an ideal fit for clients seeking a reliable medical virtual assistant or healthcare operations support professional.

I am committed to helping businesses and healthcare providers achieve efficiency, accuracy, and excellent client service in their administrative processes.

Top Skills

Experience: 2 - 5 years

10+ years handling high-volume dental claims, reducing errors by 15% and ensuring timely resolution.

Experience: 10+ years

Verified member eligibility for dental and medical services, ensuring providers received timely responses.

Certified in HIPAA compliance, consistently safeguarding sensitive patient data.

Other Skills

Experience: 10+ years

Supported healthcare operations by streamlining processes and reducing administrative errors.

Experience: 5 - 10 years

Extensive background in validating and submitting medical claims with accuracy and compliance.

Resolved inquiries and disputes, ensuring efficient case management and client trust.

Experience: Less than 6 months

Delivered clear communication with providers and members, improving satisfaction scores.

Basic Information

Age
41
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
None
Government ID
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