Hi, I’m Faisah, but you can call me Fai!
I am a dedicated professional with two years of experience as a Customer Service Associate in the BPO industry, paired with a foundational background in banking and finance. Having specialized in Accountancy, Business, and Management (ABM), I bring a sharp eye for detail, strong problem-solving capabilities, and a deep understanding of billing and transaction handling.
My corporate background has honed my communication, active listening, and reliability. While I am launching my career as a Virtual Assistant, my extensive experience in fast-paced, client-facing environments means I am fully equipped to bring immediate value, adaptability, and high-quality support to your team. I am excited to leverage my skills to help streamline your operations!
Experience: 1 - 2 years
accurately recording, verifying, and maintaining digital information across company systems
Experience: 6 months - 1 year
I experience creating a ticket and reservations of flights and seats.
Experience: 1 - 2 years
Nurturing client relationships, identifying customer needs to provide better service, and driving account growth.
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