Quality Analyst and Billing & Collections Specialist with 12+ years of experience in BPO. Expert in QA audits, coaching, KPI tracking, and revenue cycle management. Proven ability to improve agent performance and customer experience.
Experience: 2 - 5 years
Experience: 1 - 2 years
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.