Results-driven Customer Support & Retention Specialist with a proven trajectory of scaling customer satisfaction across telecom, healthcare, logistics, and fintech sectors. Armed with deep hands-on experience handling high-tier retention, complex prior authorizations, international logistics coordination, and team management, I blend empathetic communication with technical proficiency (including AI model training). Adept at turning escalations into loyalty, managing support workflows, and delivering world-class metrics for global brands like Verizon, Uber, and emerging startups. Ready to hit the ground running and elevate your remote support operations.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.