I am a Technical Support and Customer Service Professional woth more than 2 years of experience in troubleshooting, remote support ans customer assistance. I am known for being reliable, patient, and solution focused with strong communication skills and the ability to resolve issues quickly and effectively. I aim to deliver excellent customer experience and be a trustee support professional
Experience: Less than 6 months
Technical Support Engineer with more than 2 years of experience providing remote technical assistance, troubleshooting hardware and software issues, resolving customer concerns, and delivering excellent customer support through phone, chat, and email in fast-paced environments.
Experience: 2 - 5 years
Experienced in delivering high-quality customer support by addressing customer concerns, troubleshooting technical and service-related issues, managing tickets, and ensuring timely resolution while maintaining customer satisfaction.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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