Sales Associate Manager with strong experience in sales operations, team leadership, and performance management within a fast-paced customer acquisition environment. Skilled in driving outbound sales performance through Salesforce, generating and managing high-quality leads, and supporting end-to-end Amazon Business account onboarding.
Experienced in creating and analyzing performance reports for business operations, communicating directly with clients for reporting requests, and translating data into actionable insights to improve team productivity and conversion rates. Adept in workforce coordination, attendance and payroll monitoring, and employee performance management to ensure operational efficiency and compliance.
Technically proficient in Salesforce CRM, Google Sheets, Google Forms, Excel reporting, and AI-powered productivity tools to streamline workflows, improve reporting accuracy, and enhance decision-making. Known for strong communication, problem-solving, and the ability to balance operational management with sales-driven outcomes.
Experience: 2 - 5 years
Skilled in generating and managing leads, tracking sales activities, maintaining customer records, and creating performance reports using Salesforce CRM.
Experience: 5 - 10 years
Experienced in handling customer inquiries, resolving escalations, providing professional support, and maintaining customer satisfaction in fast-paced environments.
Experience: Less than 6 months
Supported senior account managers by handling administrative tasks, managing client reporting requests, organizing operational reports, coordinating schedules, and ensuring timely delivery of business-related data and documentation.
Experience: 2 - 5 years
Experienced in report creation, data tracking, performance monitoring, and spreadsheet management using advanced Excel functions.
Experience: 2 - 5 years
Managed reports, organized documentation, coordinated daily operational tasks, and supported leadership with administrative and reporting needs.
Experience: 1 - 2 years
Utilized AI-powered tools such as ChatGPT and Gemini to improve workflow efficiency, reporting, and administrative productivity.
Experience: 2 - 5 years
Supervised and coached team members, monitored productivity, and supported daily operations to achieve performance goals.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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