I help businesses build structure, improve workflows, and keep projects moving from planning to completion.
My background combines administrative support, project coordination, workflow management, documentation, and operations. I enjoy creating systems that improve visibility, accountability, and efficiency while ensuring that nothing falls through the cracks.
Over the past several years, I've supported business operations through project tracking, process documentation, reporting, executive support, customer service, and technical problem-solving. More recently, I've focused on building operational systems that demonstrate my ability to organize complex workflows and support growing teams.
My experience includes:
• Project Coordination & Task Management
• Operations Coordination
• Executive & Administrative Support
• Workflow Management
• SOP Creation & Documentation
• KPI Dashboards & Reporting
• Process Improvement
• Calendar &
• Data Entry & Research
• CRM & Database Management
• AI-Assisted Workflow Documentation
• Customer Support
• Technical Support
Tools I use include:
• ClickUp
• Notion
• Trello
• Airtable
• Google Workspace
• Google Sheets
• Microsoft Office
• Slack
• Microsoft Teams
• Zoom
• Canva
• ChatGPT
• Claude AI
• Gemini AI
• Zapier
I enjoy learning new platforms and quickly adapt to the tools each business uses.
I'm naturally proactive, detail-oriented, and organized. I take ownership of my work, communicate clearly, and enjoy building systems that help teams stay aligned, improve execution, and deliver projects on time.
Whether supporting executives, coordinating projects, documenting processes, or improving day-to-day operations, my goal is always the same: create structure, solve problems, and help businesses operate more efficiently.
Experience: 2 - 5 years
Experience structuring high-visibility task roadmaps, managing task dependencies, and tracking multi-department project lifecycles using Asana and Trello.
Experience: 2 - 5 years
Skilled in breaking down complex business processes into clear, step-by-step Standard Operating Procedures (SOPs) and internal team wikis within Notion.
Experience: 2 - 5 years
Specializing in back-office operational structure, identifying manual workflows bottlenecks, and designing centralized data tracking systems to streamline team efficiency.
Experience: 1 - 2 years
Proficient in setting up clean workspace databases, linking data views (Kanban, tables), and tracking project tasks. Quickly mastering Notion integrations to sync data directly with external automation tools.
Experience: 1 - 2 years
Organizing backend records, tracking metrics, and ensuring structural accuracy across project databases, Google Sheets, and operational reporting tools.
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- Steven Rapposelli
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