Susan
Transcription, Data Entry, Technical Support , Customer service
Verified
With Timeproof
Overview
Looking for full-time work (12 hours/day)
at $4.09/hour ($1,180.80/month)
High school diploma
Last Active
July 9th, 2026 (2 days ago)
Member Since
May 16th, 2026
Profile Description
I have experience working in different industries, as a frontliner from logistics companies, assisting customers with their parcels. I also worked as an office clerk for 1 year. My task is to prepare payroll and a report, organize documents, and answer phone calls.
And also, I have been working as a Technical Support Representative remotely for 6 years in one of the BPO companies internationally. I am assisting customers with the product they use and connecting to different devices, helping customers with how they use the product they bought, and helping them troubleshoot if the product has an issue, sending instructions through
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Provided customer support for products, assisting clients with troubleshooting printers, scanners, and related devices Handled inbound and outbound calls, as well as emails, ensuring timely and accurate resolution of customer concerns Guided customers step-by-step through technical issues, improving product usability and overall customer satisfaction
Office and Administration » Data Entry
Experience: 5 - 10 years
make a report about the issue/ scenario and resolution in CRM ( Oracle) each incoming call and outbound call
Customer Support » Customer Service
Experience: 5 - 10 years
Assisting customer in there medication or maintenance, coordinate to pharmacy in behalf of the customer, provide some info about discount and answer there inquiries or question. Assiting customer different issue in there account , if they want changing plan they use, change devices, checking there bills, answer inquiries.
Office and Administration » File Management
Experience: Less than 6 months
Other Skills
Office and Administration » Transcription
Experience: Less than 6 months
Basic Information
- Age
- 46
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Balamban, Cebu
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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