Virtual Assistance | Medical Records | Records Management

- Maintained detailed logs and tracking systems for record requests and received files. - Verified medical billing information for accuracy and consistency with treatment records. - Reviewed, organized, and analyzed medical records to support attorneys in active legal cases. - Collected, tracked, and followed up on medical records and billing statements from healthcare providers. - Ensured completeness, accuracy, and timely receipt of all medical documentation.

- Maintained detailed logs and tracking systems for record requests and received files. - Verified medical billing information for accuracy and consistency with treatment records. - Reviewed, organized, and analyzed medical records to support attorneys in active legal cases. - Collected, tracked, and followed up on medical records and billing statements from healthcare providers. - Ensured completeness, accuracy, and timely receipt of all medical documentation.

- Managing initial client interactions and gathering essential information for the firm's attorneys. - Fostered positive relationships with clients by addressing questions, resolving concerns, and providing compassionate support during the intake process. - Explained available services, program requirements, and procedures to clients, ensuring they understood the intake process and next steps.

- Managed and organized student records, enrollment documents, and confidential files accurately. - Assisted students, parents, and faculty with inquiries regarding registration, schedules, and school documents. - Processed requests for transcripts, certificates, and other academic records in a timely manner. - Performed administrative tasks such as answering phone calls, responding to emails, and scheduling appointments. - Maintained and updated databases, reports, and filing systems to ensure accurate record-keeping. - Coordinated with different departments to support daily office operations and administrative activities.

- Managing initial client interactions and gathering essential information for the firm's attorneys. - Fostered positive relationships with clients by addressing questions, resolving concerns, and providing compassionate support during the intake process. - Explained available services, program requirements, and procedures to clients, ensuring they understood the intake process and next steps.