I am a Marketing Management graduate who completed my degree with Magna Cum Laude honors, bringing a strong academic foundation together with real-world, hands-on experience in e-commerce support, corporate internship work, and academic research. I am seeking a long-term Virtual Assistant, Administrative Support, Content Support, E-commerce Support, or Executive Assistant role where I can apply my organizational, communication, and digital support skills to help a business or executive run more efficiently.
Professional Background
Throughout my internship and work experience, I have supported fast-paced teams by handling:
— Customer engagement: responding to inquiries, resolving concerns, and maintaining positive client relationships
— Content assistance: helping draft, edit, and organize marketing and communication materials
— Documentation: preparing reports, records, and internal files with accuracy and consistency
— Coordination: assisting with scheduling, follow-ups, and communication between teams/departments
— Administrative support: managing day-to-day tasks that keep operations running smoothly
These experiences trained me to stay organized under pressure, manage multiple priorities at once, and communicate clearly with both teams and clients.
Research & Academic Achievements
— Contributed to a published Corporate Social Responsibility (CSR) research study, strengthening my research, data-gathering, and analytical writing skills [Journal of Global Business Online Journal Volume 14 Issue 1(ISSN
— Participated in national marketing competitions, developing my strategic thinking, presentation, and teamwork abilities
— Graduated Magna Cum Laude, reflecting consistency, discipline, and strong performance under academic demands
Core Skills
— Virtual/Executive Assistance
— Administrative & Clerical Support
— E-commerce Support (customer service, order/inquiry handling, store assistance)
— Content Creation & Content Assistance
— Research, Documentation & Report Writing
— Scheduling, Coordination & Follow-ups
— Data Entry & Records Organization
—
— Multitasking in Fast-Paced Environments
— Detail-Oriented Quality Checking
Tools & Platforms
— MS Office (Word, Excel, PowerPoint) / Google Workspace (Docs, Sheets, Slides, Drive, Calendar)
— Canva (basic content/graphics support)
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— Project/task tools (Trello, Asana, Notion)
— E-commerce platforms (Shopify, Lazada, Shopee Seller Center)
Work Style & Strengths
I am detail-oriented, organized, and highly adaptable — able to adjust quickly to new tools, systems, and instructions. I take initiative rather than waiting to be micromanaged, communicate proactively when I need clarification, and treat deadlines and quality standards seriously. Clients and supervisors can expect dependable, consistent output and someone who genuinely cares about getting the details right.
What I'm Looking For
I'm looking for a stable, long-term remote position where I can contribute meaningfully — whether that's supporting daily operations, managing an inbox and calendar, assisting with content and research, or helping run an online store. I'm available to discuss my rate and schedule based on the specific role and workload.
Experience: 2 - 5 years
I worked as a Part-time E-commerce Assistant where I supported day-to-day online operations, including handling customer inquiries, assisting with order-related concerns, and maintaining clear and timely communication with customers. I also helped manage product postings and supported social media content updates to improve engagement and visibility. This role required attention to detail, responsiveness, and the ability to multitask in a fast-paced online selling environment. Through this experience, I developed strong skills in customer service, digital communication, and basic content support while ensuring smooth e-commerce operations.
Experience: 6 months - 1 year
I handled administrative tasks during my internship at the Institute of Corporate Directors, including documentation, file organization, meeting coordination, and preparation of communication materials. This experience strengthened my organization, attention to detail, and ability to manage tasks efficiently in a professional setting.
Experience: 2 - 5 years
I have experience in market research through academic work in my Marketing Management program, where I conducted studies involving data gathering, analysis, and interpretation of consumer insights. Some of my papers also received recognition in school, which further strengthened my skills in research, critical thinking, and presenting data-driven insights in a structured and meaningful way.
Experience: 1 - 2 years
I have experience in digital marketing through academic projects, e-commerce support work, and content management, where I handled online postings, customer engagement, and basic content strategy. I am also a certified digital marketing specialist, which strengthened my skills in content creation, audience targeting, and online engagement.
Experience: Less than 6 months
I was part of a team in the PANAnaw Awards 2024 national marketing competition, where we developed a strategic campaign for PNOC focused on the Philippine Energy Trilemma. Our team ranked 10th among participating schools nationwide. I contributed to concept development, visual direction, audience-centered messaging, and the creation of vertical video content for a mobile-first campaign.
Experience: 2 - 5 years
I have experience in social media marketing through academic projects and e-commerce support work, where I assisted in creating, scheduling, and managing online content across social media platforms. I helped with audience engagement, content posting, and basic campaign execution to improve visibility and interaction. These experiences strengthened my understanding of content strategy, consistency, and audience-focused communication.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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