Customer Support Specialist | Administrative VA | Financial & Banking Background

Overview

Looking for any work (6 hours/day)

at $3.31/hour ($480.00/month)

Bachelor's degree

Last Active

July 8th, 2026 (6 days ago)

Member Since

May 12th, 2026

Profile Description

As a former professional at one of the Philippines' top-tier banks (BPI), I bring a level of data accuracy, confidentiality, and client management to my Virtual Assistant services that standard administrative freelancers cannot match.

I bring a strong combination of financial operations expertise, customer service excellence, and sales experience — skills that translate directly into high-quality virtual support, data entry, administrative assistance, and client-facing roles.

What I can do for you:

• Email/Calendar Management, CRM Data Entry, Customer Support, Transaction Coordination
• Bank-level accuracy in data entry, record keeping, and financial reporting
• Professional customer communication via email, chat, or phone
• Cash flow tracking, bookkeeping, and transaction reconciliation
• Sales support, lead follow-up, and CRM data management
• Administrative tasks: scheduling, document preparation, file management
• Process documentation and standard operating procedures (SOPs)

My background:

With a decade at BPI, I've handled high-volume daily transactions, maintained zero-discrepancy cash positions, and consistently met sales targets for financial products. Before banking, I managed restaurant operations at Cafe France — overseeing staff, inventory, and daily floor operations — so I understand both structured corporate environments and fast-paced service industries.

I hold a Bachelor of Science in Nursing, which sharpened my attention to detail, ability to work under pressure, and commitment to accuracy — qualities I carry into every client engagement.

Why work with me:
• 10+ years of professional work experience
• Proven track record in accuracy, compliance, and customer satisfaction
• Strong written and verbal English communication
• Reliable, responsive, and deadline-driven
• Comfortable with MS Office, banking systems, and basic computer tools
• Strict attention to detail, experience handling sensitive client information, strict adherence to deadlines, and proficiency with complex software systems.

Teller/Customer Service: managing irate clients, email handling, dispute resolution, and high-volume communication. Whether you need a detail-oriented virtual assistant, a reliable data entry specialist, or someone to handle your customer communications professionally — I'm here to deliver results.

Let's connect and discuss how I can add value to your team!