Karen

Virtual Assistant | Team Leader & eCommerce Support Specialist

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelor's degree

Last Active

June 25th, 2026 (today)

Member Since

May 11th, 2026

Profile Description

Experienced Team Leader and results-driven professional with over 15 years in the BPO industry, specializing in customer service, team leadership, performance management, coaching, and customer satisfaction. Proven success in leading teams, handling escalations, training and mentoring agents, monitoring performance metrics, and driving operational excellence while maintaining high service standards.

In addition to my leadership background, I am a hardworking and detail-oriented Virtual Assistant with experience in Online Arbitrage and eCommerce support. I can assist with product research, supplier sourcing, price checking, inventory monitoring, and identifying profitable products for Amazon and other online marketplaces.

I am knowledgeable in using tools such as Keepa and Seller Amp SAS for product analysis, profit checking, sales tracking, and sourcing decisions. I am also comfortable with data entry, internet research, administrative support, and organizing product information accurately and efficiently.

Reliable, adaptable, and quick to learn, I am able to work independently, follow instructions effectively, and manage multiple tasks with strong attention to detail. I am now seeking a virtual role where I can leverage my extensive leadership experience, organizational abilities, communication skills, and eCommerce knowledge to support business growth and deliver exceptional results.