Virtual Assistant

OJT – Laguna Provincial Department of Health Office February 3, 2025 – June 17, 2025 Organized and digitized health personnel records for efficient data management Encoded and maintained accurate data in administrative systems Assisted in HR tasks, including sorting daily time records, accomplishment reports, and leave forms Provided basic IT support and troubleshooting for office systems Supported general administrative operations to ensure smooth workflow

I have a keen eye for detail, especially when handling client information and data entry tasks. I always double-check the information I enter to ensure accuracy, minimize errors, and maintain organized and reliable records.

During the 3-day training at PRIME VA Training Center, we discussed calendar management systems and explored tools like Google Calendar and ClickUp. The training focused on how to efficiently schedule meetings, manage client appointments, set automated reminders, and coordinate tasks to ensure smooth workflow and proper time organization.

During the 3-day training at PRIME VA Training Center, I gained basic knowledge in medical insurance processes, including how premiums, deductibles, coinsurance, and out-of-pocket maximums work. I practiced solving sample insurance scenarios to determine patient financial responsibility and insurance coverage based on provided medical bills. This helped me understand how to calculate patient payments and how insurance contributions are applied in real healthcare billing situations.

During the 3-day training at PRIME VA Training Center, I practiced medical scribing by transcribing simulated doctor–patient consultations. I documented detailed chart notes including patient history, symptoms, allergies, review of systems, family history, habits, and medical assessments. I also learned to identify diagnoses, medications, and dosages based on audio recordings of consultations and online check-up scenarios, ensuring accuracy, proper medical terminology, and structured clinical documentation.

During the 3-day training at PRIME VA Training Center, HIPAA compliance was one of the main topics discussed. I learned the importance of protecting patient privacy and ensuring that confidential medical information and data are not shared or leaked to unauthorized individuals. The training emphasized proper handling of healthcare records, confidentiality, and data security in medical support services

I completed an intensive 3-day Medical Virtual Assistant training program with certification at PRIME VA Training Center, where I gained knowledge in medical administrative tasks, calendar management, appointment scheduling, medical data entry, patient coordination, and healthcare support processes. The training also included HIPAA compliance, AHIMA standards, and AAPC medical documentation practices to ensure accuracy, confidentiality, and professionalism in handling healthcare information.