Technical Support Representative with Ten years of experience in BPO Industry, handling agent-level positions in tech support in cable services (DirecTv, Unified technical care, AT&T Mobility, and Verizon Sales/Tech), and handling customer service( American Express Global Business Travel).
Experience: 10+ years
Inherited a disorganized queue of 200+ pending technical concerns; successfully resolved the backlog and established a smoother workflow that kept future response times low and customers happy.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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