John
Hardworking Undergraduate seeking Data Entry or Virtual Assistant roles
Overview
Looking for any work (8 hours/day)
at $2.48/hour ($480.00/month)
Bachelor's degree
Last Active
June 4th, 2026 (4 days ago)
Member Since
May 10th, 2026
Profile Description
Hi, I'm John Christian. I am a detail-oriented Virtual Assistant and Operations Specialist with a diverse background in Financial Operations, specialized E-commerce Customer Support, and Technical Troubleshooting.
Most recently, I served as a Senior Settlement Officer in a fast-paced environment, where I was trusted to manage and audit high-volume digital financial transactions—including deposits, withdrawals, bank transfers, and cryptocurrency assets. I have strong data-handling skills and specialize in using advanced Excel workflows to perform rigorous daily ledger reconciliations with a zero-error rate.
Additionally, I bring solid customer care experience from my time as a CSR and TSR in the medical/eyewear e-commerce sector, where I handled both voice and chat support. I am an expert at helping international clients navigate order systems and executing precise prescription (Rx) conversions to maximize successful sales.
Whether you need a reliable assistant to organize your business data, manage your customer support channels, or handle complex backend transaction queues, I am ready to bring leadership, accuracy, and strong operational support to your team.
Top Skills
Professional Services » Management Services » Finance Management
Experience: 1 - 2 years
Highly meticulous and reliable financial operations professional with a proven track record of managing and auditing high-volume digital transactions. Handled end-to-end processing for daily deposits, withdrawals, international bank transfers, and cryptocurrency assets under fast-paced operational demands. Expert in using Excel to perform rigorous data tracking, ensure zero-error reconciliation, and identify financial discrepancies. Promoted to Senior Staff to supervise daily workflows, enforce transaction protocols, and lead quality assurance checks on team ledgers.
Customer Support » Technical Support
Experience: 1 - 2 years
Provides omnichannel technical support for PLDT subscribers via Salesforce-integrated Facebook chat and outbound calls. Responsible for troubleshooting internet and landline issues, managing service tickets, and proactively calling customers to ensure complete issue resolution and a high-quality service experience.
Other Skills
Customer Support » Customer Service
Experience: 6 months - 1 year
Customer Service Representative Provided dedicated voice and chat support for a high-volume e-commerce platform, assisting international customers with selecting and purchasing prescription glasses. Managed end-to-end order processing, guided clients through frame and lens options, and maintained exceptional satisfaction metrics by resolving inquiries with precision and care.
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Antipolo City, Rizal
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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