Results-driven E-commerce Virtual Assistant with 3+ years of experience in customer service, order management, and administrative support for high-volume online businesses. Skilled in Shopify, Outlook dispute resolution, order tracking, refunds and
Experience: 2 - 5 years
Supporting fast-growing e-commerce brand through customer service and dispute handling. I handled customer inquiries, order tracking, refund and Shopify related concerns via email and chat. I also assisted with chargebacks and disputes by reviewing order details and proof of delivery to help resolve cases efficiently and maintain customer satisfaction.
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