Customer Service Representative with nearly three years of expertise in the Escalations Department, adept at resolving complex customer concerns with professionalism and empathy. Proficient in Excel and skilled in administrative tasks, ensuring efficient documentation, reporting, and workflow management. Demonstrated ability to lead and support a team, fostering collaboration and guiding colleagues in achieving performance targets. Recognized for strong communication, problem-solving, and adaptability in high-pressure environments, consistently driving customer satisfaction and operational excellence.
Experience: 2 - 5 years
Experience: 2 - 5 years
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.