I am a dedicated and detail-oriented Virtual Assistant with experience in Healthcare Insurance Verification, Customer Service, and Administrative Support. I am skilled in handling patient insurance verification, data entry,
Experience: 1 - 2 years
* Verified patients’ insurance eligibility, benefits, and coverage with insurance providers. * Contacted insurance companies to obtain accurate information regarding member benefits, copayments, deductibles, and prior authorization requirements. * Confirmed patient demographics and updated insurance information in the system. * Documented verification details accurately and maintained confidential patient records in compliance with HIPAA guidelines. * Coordinated with healthcare providers and administrative staff to ensure accurate insurance information before patient appointments. * Resolved insurance-related inquiries and followed up on missing or incomplete information. * Maintained detailed records of verification calls and insurance communications.
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