Highly organized and tech-savvy aspiring Virtual Assistant with a background in [Previous Role, Quality Assurance Analyst]. Proficient in Google Workspace, and Microsoft Office. Eager to leverage my strong communication and time-management skills to help busy professionals streamline their daily operations. A quick learner dedicated to delivering high-quality work and maintaining strict confidentiality.
Experience: 10+ years
With 14 years of experience in Quality Assurance, I have extensive expertise in auditing sales calls, complaint handling, and identifying mis-selling practices across various accounts and industries. I have audited hundreds of customer interactions to ensure compliance, service quality, and customer protection while providing actionable coaching points and quality support to help team members improve performance and address areas for development.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
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