I bring a strong background in both customer service and medical billing, with hands-on experience handling inbound and outbound calls, scheduling appointments, and assisting customers with inquiries. As a Medical Billing Specialist, I’ve worked on insurance verification, claims processing, and resolving billing concerns with a high level of accuracy and attention to detail.
I’m confident in communicating with clients, providing clear and accurate information, and handling concerns professionally while maintaining a positive customer experience. I also ensure timely follow-ups, confirmations, and proper documentation in CRM systems.
In addition to phone support, I manage administrative tasks such as
Experience: 5 - 10 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 5 - 10 years
Experience: 5 - 10 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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