John
Infrastructure Engineer with strong troubleshooting skills
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $1.66/hour ($320.00/month)
Bachelors degree
Last Active
July 6th, 2026 (3 days ago)
Member Since
May 7th, 2026
Profile Description
I work as an Infrastructure Engineer at Coca-Cola, where I provide technical support and assistance to users in addressing their daily IT-related concerns. In this role, I am responsible for diagnosing and resolving a wide range of issues involving network connectivity, hardware components, and software applications, ensuring minimal disruption to business operations. I actively monitor and maintain IT infrastructure to ensure optimal system performance, reliability, and security. This includes troubleshooting networkrelated problems, configuring and maintaining hardware devices, and supporting various enterprise software systems. I also collaborate with other IT teams when necessary to escalate and resolve complex technical issues. The organization utilizes a ticketing system (ServiceNow) to efficiently manage and track user requests, allowing me to prioritize tasks, maintain accurate documentation, and ensure timely resolution of i
Top Skills
Customer Support » IT » IT Asset Management
Experience: Less than 6 months
Assess users to their concerns about software/hardware issues
Other Skills
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Bacolod, Negros Occidental
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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