Myla
HIPAA-Certified Medical Virtual Assistant | Patient Scheduling | U.S. Healthcare
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.97/hour ($960.00/month)
Bachelor's degree
Last Active
July 2nd, 2026 (7 days ago)
Member Since
May 7th, 2026
Profile Description
Experienced Operations Support Analyst, Documentation Associate, and U.S. Healthcare customer health advocate with 13+ years of combined experience in logistics documentation, customer service, healthcare support, and B2B operations. Spent two years as a documentation associate at Maersk Global Service Centres, managing international shipping documentation, ensuring compliance, maintaining accurate records, and coordinating with global teams to support efficient logistics operations.
Recently supported UnitedHealthcare (Optum) members as a Customer Health Advocate, handling high-volume patient enquiries, benefits guidance, and sensitive healthcare communications. Strong experience working in fast-paced environments requiring exceptional customer service, phone-based support, documentation accuracy, multi-system navigation, and attention to detail.
Recently completed Clinovate Virtual Training for Medical Administrative Tasks (May 6, 2026) and obtained HIPAA certification, further strengthening expertise in virtual medical administrative support, including patient scheduling, phone handling, medical documentation, and confidential healthcare communication.
Top Skills
Customer Support » Healthcare
Experience: Less than 6 months
Provided patient-centered support similar to medical administrative functions, including guidance on healthcare services and next steps.
Customer Support » Customer Service
Experience: 2 - 5 years
• Responded to cargo rate enquiries from customers and forwarders. • Analysed rate requests and generated quotations with logistical accuracy. • Ensured compliance with cargo and regional shipping restrictions.
Office and Administration » Operation Management
Experience: Less than 6 months
Managed contract fulfillment for corporate and educational clients using Salesforce
Other Skills
Basic Information
- Age
- 47
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Santa Rosa, Laguna
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I went on OnlineJobs.ph to hire someone... I found someone who worked out great. He's been with us for 3 months. He's done more in these 3 months than I've done in the last couple of years... I highly recommend OnlineJobs.ph!”
Judy Bass
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.