Results-driven professional with over 6 years of experience in customer service and technical support, delivering efficient solutions and exceptional client experiences. Skilled in problem-solving, communication, and adapting to fast-paced environments while maintaining high service standards. Committed to continuous learning and professional growth, with a strong drive to contribute value and build long-term success.
Experience: 2 - 5 years
Handled inbound/outbound calls also chat and emails support for customer order status and trackings. Also processed return case creations
Experience: 2 - 5 years
Inbound and outbound assistance with step by step troubleshooting for hardware related concerns. Also did data entry and case creations with MSD
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