Almira

I'm the one you are looking for.Accomplished Operations and Technical Support Spe

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Overview

Looking for any work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Not Specified

Last Active

July 1st, 2026 (7 days ago)

Member Since

May 6th, 2026

Profile Description

About me:

Detail-oriented professional with 4 years of experience in high-volume call center environments specializing in billing support, technical troubleshooting and sales. Proven ability to lead cross-functional teams, manage people, and deliver targets on time and exceed KPIs.

With a professional background that bridges technical support and proactive sales, I am excited to apply for the Virtual Assistant position at your company. I offer a unique blend of technical troubleshooting skills and a revenue-driven mindset, making me well-equipped to handle the multifaceted demands of a high-performing sales team.

In my previous roles, I have developed a sharp eye for identifying client needs and translating complex technical features into tangible benefits.
My experience includes:
Sales Prospecting & Lead Management: Identifying high-potential leads and maintaining clean, actionable CRM data to ensure no opportunity falls through the cracks.
Technical Problem Solving: Drawing from my tech support background to resolve client concerns quickly, building the trust necessary to move prospects through the sales funnel.

I thrive in fast-paced, remote environments and take pride in my ability to anticipate the needs of my team before they are voiced. Whether I am managing your outreach campaigns or providing technical clarity to a hesitant lead, my goal is always to maximize efficiency and drive growth.

Top Skills

Experience: 2 - 5 years

Managing complex billing cycles, explaining prorated charges, and handling credits or adjustments.

Other Skills

Experience: 2 - 5 years

Expertise in diagnosing connectivity issues, device configurations, and service outages.

Experience: 2 - 5 years

Floor Support & Mentorship. Real-time assistance to agents to ensure they provide accurate information and meet KPIs.

Experience: 2 - 5 years

Matching customer needs with better data plans, upgraded equipment, or bundled services without being overly "pushy."

Basic Information

Age
29
Gender
Female
Website
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Address
San Carlos City, Negros Occidental
Tests Taken
None
Government ID
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