Healthcare Customer Service | Claims Processing | Provider Services | Prior Auth

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelor's degree

Last Active

June 30th, 2026 (8 days ago)

Member Since

May 6th, 2026

Profile Description

Hello! I'm Mica, a healthcare support professional with nearly three years of experience working with U.S. healthcare providers. I specialize in medical claims processing, provider services, eligibility and benefits verification, prior authorization, customer support, and healthcare administration.

I take pride in being organized, dependable, and detail-oriented. My experience has strengthened my ability to manage multiple tasks, communicate professionally, solve problems efficiently, and deliver high-quality work while maintaining HIPAA compliance.

Beyond healthcare operations, I am proficient in Microsoft Excel, documentation management, process improvement, and administrative support. I also completed Assistant Manager and Operations Expert Job Shadowing Programs, which expanded my knowledge of leadership, workflow management, KPI monitoring, and team coordination.

I am eager to bring my skills to clients who value professionalism, reliability, and continuous improvement. If you're looking for someone who learns quickly, communicates well, and consistently delivers quality work, I'd be excited to help your business succeed.