Erika
Client Operations & Administrative Support Specialist for Healthcare and Telecom
Verified
Overview
Looking for full-time work (12 hours/day)
at $3.31/hour ($960.00/month)
High school diploma
Last Active
July 8th, 2026 (16 days ago)
Member Since
May 4th, 2026
Profile Description
I am a detail-oriented and dependable professional with over three years of experience in customer service and healthcare support within the BPO industry. I have strong communication, problem-solving, and multitasking skills, with the ability to handle high-volume customer interactions while maintaining professionalism and accuracy. My experience includes voice support, customer retention, data documentation, and resolving customer concerns efficiently.
I want to be known as a reliable, hardworking, and adaptable worker who consistently delivers quality service and contributes positively to the team. I take pride in being organized, goal-driven, and committed to providing excellent customer experiences while supporting business operations effectively.
Top Skills
Customer Support
Experience: 2 - 5 years
I have experience providing customer support by assisting customers with inquiries, resolving issues efficiently, and maintaining clear and professional communication. I am skilled in handling customer concerns with patience and empathy while ensuring a positive customer experience.
Customer Support » Healthcare
Experience: 6 months - 1 year
I have experience providing healthcare customer support by assisting patients and healthcare providers with inquiries, scheduling, account concerns, and service information while maintaining professionalism and empathy. I am skilled in handling sensitive situations with patience, ensuring clear communication, and delivering timely support to create a positive and supportive customer experience.
Customer Support » Customer Service » Payment Processing
Experience: 6 months - 1 year
I have experience in payment processing, including assisting customers with billing inquiries, processing payments accurately, and setting up payment arrangements to help maintain active services.
Other Skills
Customer Support » Customer Service » Genesys Cloud
Experience: 6 months - 1 year
I have experience using Genesys Cloud as a phone system for handling inbound and outbound customer calls, assisting with inquiries, resolving issues, and providing professional customer support.
Basic Information
- Age
- 23
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Taytay, Rizal
- Tests Taken
- IQ
- Score: 95
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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