I am an experienced operations and customer support professional with more than 10 years of experience working in corporate and remote environments. My background includes coordination, documentation, vendor communication, customer support, administrative tasks, and process management.
I am currently transitioning into the freight and logistics industry and have both operational and hands-on exposure to delivery workflows. Aside from my corporate experience, I also help manage a family-owned delivery vehicle operating under a logistics company. Through this, I gained practical knowledge in delivery coordination, recipient communication, unloading support, and understanding vehicle loading capacity and delivery processes.
I am interested in roles such as:
• Freight VA
• Logistics Support VA
• Dispatch Assistant
• Shipment Tracking Support
• Operations Coordinator
I am detail-oriented, reliable, adaptable, and capable of handling fast-paced and time-sensitive tasks. I am comfortable working independently, communicating with customers and drivers, maintaining accurate records, and supporting smooth daily operations.
I am eager to grow in the freight and logistics industry and willing to learn new systems and tools quickly.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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