Hi there!
If your backend is messy, your inbox is full, and your team needs structure - you don’t need more tools.
You need someone who can step in, take control, and keep things running.
Looking for a Right Hand who can manage tasks and people?
— 14+ YEARS IN ADMIN AND OPERATIONS
— CRM, DATABASE AND CLIENT MANAGEMENT
—
TEAM SUPPORT, COORDINATION AND OVERSIGHT
I’ve worked behind the scenes since 2010 - not just completing tasks, but helping businesses stay organized, responsive, and efficient.
I don’t just follow instructions.
I take ownership of operations.
WHAT I HANDLE FOR YOU
> ADMIN AND OPERATIONS (Done Right, Every Time)
The day-to-day work that keeps your business alive - handled without you thinking twice.
— Inbox and
— Calendar management and meeting scheduling
— Data entry, checking, and analysis
— Document preparation and information gathering for websites or materials
— Monitoring calls, messages, and internal communication
No missed details. No backlog. No stress.
> CRM, DATABASE AND RECORD MANAGEMENT
Clean systems = smooth operations.
— CRM encoding (Vtiger and similar systems)
— Client records management and tracking
— Database organization and maintenance
— File structuring for easy access and reporting
— Requesting and organizing client documents
Your backend stays clean, searchable, and reliable.
> TEAM SUPPORT AND COORDINATION
Not just support - I help keep people aligned.
— Assisting team operations and daily coordination
— Monitoring attendance and activity
— Helping onboard and guide tea
— Supporting CRM usage and workflows
— Ensuring processes are followed consistently
I help build structure, clarity, and accountability.
> CLIENT SUPPORT AND COMMUNICATION
Your clients are handled professionally - every time.
— Customer support
— Handling client concerns and requirements
— Sending follow-ups via
— Keeping communication clear and organized
Because great systems create great client experience.
> HOW I WORK
— Detail-oriented - I catch what others miss
— Consistent - I don’t disappear mid-project
— Confidential - I handle sensitive data daily
— Reliable - clients trust me long-term
I’ve supported both companies and freelance clients - from daily admin tasks to full backend operations.
CONFIDENTIALITY?
Handled.
Your data, systems, and client information stay 100% secure, private, and professional.
READY TO STOP MICROMANAGING YOUR BACKEND?
And start working with someone who can organize, manage, and support your operations properly -
Send me a message. Let’s talk.
— Enrico
Experience: 5 - 10 years
I provide administrative, creative, or technical services. Responsible in gathering information, updating and inputting information on the database system of the company. My main responsibilities are: Maintaining the database ensure that the files are organized and always updated. Monitoring fax and calls. Getting information for website materials. Encoding information from clients to CRM (Vtiger). Sending email and text to clients for requesting documents. Manage calls and concerns from clients. Property Listings for Sale
Experience: 10+ years
I manage various administrative tasks such as: Managing inbox emails and enquiries. Managing calendar appointment and scheduling meetings on behalf of the client. Assist in coordinating travel arrangements and hotel accommodations on behalf of the client.
Experience: 2 - 5 years
Sending email and text to clients for requesting documents.
Experience: 2 - 5 years
Provided administrative and operational support for mortgage and real estate processes, ensuring accurate data management, smooth client communication, and organized backend systems. Key responsibilities included: Managed and maintained databases, ensuring all client and property records were accurate, updated, and well-organized Handled CRM encoding (Vtiger) for client information, loan details, and documentation tracking Assisted with mortgage processing by requesting, collecting, and organizing client documents Communicated with clients via email, SMS, and calls to follow up on requirements and address concerns Monitored inbound calls, messages, and fax communications for timely responses Gathered and prepared information for website and property-related materials Supported property listing management, including organizing and updating listings for sale Ensured smooth day-to-day operations by keeping records, communications, and workflows aligned Contributed to efficient mortgage and real estate operations by maintaining accurate systems, improving response time, and supporting both clients and internal teams.
Experience: 2 - 5 years
I currently work with Clients who are needing short term projects completed from data entry and analysis to customer support services such as handling customer records and requirements. Sending email and text to clients for requesting documents. Managing inbox emails and enquiries. Managing calendar appointment and scheduling meetings on behalf of the client. Assist in coordinating travel arrangements and hotel accommodations on behalf of the client.
Experience: 2 - 5 years
I handled a team teaching about Mortgage CRM (VTiger)
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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