Shierlene

Shierlene Dela Pena

70 ID PROOF
Verified
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mark as hired

Overview

Looking for any work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelor's degree

Last Active

June 25th, 2026 (today)

Member Since

May 1st, 2026

Profile Description

Result-driven professional with over 11 years of experience in the BPO industry, supporting US-based clients across technical, billing, sales, and travel accounts. This diverse experience has strengthened my adaptability and provided a well-rounded understanding of
customer service and operations.
Experienced Customer Service Team Manager dedicated to delivering high-quality customer support and ensuring customer
satisfaction. Responsible for developing tea ---------- mbers by maintaining up-to-date skills and knowledge aligned with job
requirements. Known for being a fast learner, proactive communicator, and effective in remote work environments.

Top Skills

Experience: 2 - 5 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Other Skills

Experience: 6 months - 1 year

Basic Information

Age
34
Gender
Female
Website
Sign Up with Pro Account to View
Address
Polangui, Albay
Tests Taken
DISC
Dominance: 45%
Influence: 7%
Steadiness: 26%
Compliance: 22%
English
C2(Advanced/Mastery)
Government ID
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