I am a fast learner who can easily adapt to new industries, tools, and processes, and I am eager to explore opportunities beyond the BPO field. My goal is to bring the same level of dedication and professionalism to new challenges while continuously expanding my skills.
Experience: 2 - 5 years
“Experienced in collaborating with both healthcare providers and patients, while maintaining strict compliance with HIPAA regulations and organizational standards in handling sensitive medical information.
Experience: 2 - 5 years
Collaborated with healthcare professionals to verify patient eligibility and benefits, and supported providers with prior authorizations, pre‑determinations, GAP exception requests, and status updates. Researched and tracked claims and appeals, ensuring timely and accurate information delivery.
Experience: 2 - 5 years
Assisted healthcare providers by checking status and creating prior authorizations, pre‑determinations, and GAP exception requests, ensuring accurate and timely support.
Experience: 2 - 5 years
Handled both Medicare and commercial plans for UnitedHealthcare, with strong knowledge of insurance processes and procedures.
Experience: 2 - 5 years
Coordinated patient scheduling by aligning with technicians’ availability, managing calendars to prevent double bookings, and ensuring smooth appointment flow.
Experience: 2 - 5 years
Managed patients’ electronic health records, ensuring accurate and complete data entry to maintain confidentiality and compliance with healthcare standards.
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