Jhied

Operations & Administrative Virtual Assistant | 7 Years BPO Experience | Team Le

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Overview

Looking for full-time work (8 hours/day)

at $4.74/hour ($909.09/month)

High school diploma

Last Active

June 30th, 2026 (today)

Member Since

May 1st, 2026

Profile Description

I don't just complete tasks—I make sure they stay completed.

Operations Team Lead with 7 years of experience in customer service, administration, documentation, compliance, and team leadership. Experienced in managing workflows, coordinating stakeholders, maintaining records, and solving problems before they become bigger problems.

Over the years, I've learned that businesses don't lose time because of the big things—they lose it because of missed follow-ups, disorganized processes, overlooked details, and tasks that keep getting pushed aside. That's where I come in.

I bring strong skills in administrative support, documentation management, data entry and verification, reporting, email management, customer service, stakeholder communication, quality assurance, and process improvement. I am proficient in Google Workspace, Microsoft Office, Trello, and Notion, and I'm always eager to learn new tools and systems that help businesses operate more efficiently.

As a leader managing a team of 15 associates, I've developed the ability to stay organized under pressure, prioritize effectively, and ensure that work is completed accurately and on time. Whether it's handling administrative tasks, maintaining records, managing inboxes, coordinating schedules, creating reports, or supporting day-to-day operations, I take ownership and deliver with consistency.

My goal is simple: help business owners spend less time managing tasks and more time growing their business. If you're looking for someone who is proactive, dependable, detail-oriented, and genuinely invested in helping your operations run smoothly, I'd love to be part of your team.

Looking for opportunities where I can help business owners save time, stay organized, and focus on growth while I handle the details.

Top Skills

Experience: 1 - 2 years

Experienced in professional communication through BPO work and executive support practice, including email handling, follow-ups, inbox organization, customer communication, and response management.

Experience: 2 - 5 years

Experienced using Google Workspace tools including Gmail, Docs, Sheets, Drive, Calendar, and Meet for communication, scheduling, organization, documentation, and administrative support tasks.

Experienced in coordinating schedules, managing appointments, tracking deadlines, and organizing workflows through executive support practice and fast-paced BPO work environments.

Other Skills

Experience: 6 months - 1 year

Practiced managing executive-style calendars including meeting coordination, appointment scheduling, reminders, deadline tracking, and time blocking using Google Calendar and productivity tools.

Developed strong administrative, communication, and multitasking skills through BPO experience while practicing scheduling, documentation, organization, task coordination, and executive support workflows.

Experience: 6 months - 1 year

Used Canva to create professional portfolio materials, presentations, executive support visuals, scheduling layouts, and branded administrative content.

Experience: Less than 6 months

Professional with BPO experience and hands-on Executive Virtual Assistant practice in calendar coordination, scheduling, email management, meeting support, travel coordination, and administrative organization.

Experience: Less than 6 months

Created Trello workflow systems for task tracking, project coordination, priority management, executive support practice, and productivity organization.

Experience: Less than 6 months

Created executive travel coordination practice projects including itinerary planning, transportation scheduling, hotel research, meeting timelines, and travel organization support.

Experience: Less than 6 months

Used Notion to organize executive dashboards, task systems, project coordination pages, meeting notes, productivity tracking, and administrative workflows.

Basic Information

Age
26
Gender
Female
Website
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Address
Carcar City, Cebu
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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