Administrative Assistant with Computer Skills (Canva, Microsoft, Excel, Powerpoi

I conducted outbound calls to small business owners, generated qualified leads, and scheduled appointments for the sales team. I built rapport with prospects, identified their needs, handled basic objections, maintained accurate CRM records, and consistently followed call scripts while delivering professional customer service and meeting daily performance goals.

Responded to customer questions and concerns, processed requests, handled complaints, and followed up to ensure resolution. Maintained records of customer interactions and supported daily service operations.

Handled document filing and record organization, assisted with data entry, prepared reports and correspondence, and supported scheduling and coordination of office activities. Performed routine clerical tasks to ensure smooth daily operations.