Eliza

Healthcare Support Specialist | Claims Investigation & Resolution | Eligibility

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Overview

Looking for full-time work (8 hours/day)

at $6.66/hour ($1,280.00/month)

Bachelors degree

Last Active

June 25th, 2026 (2 days ago)

Member Since

April 30th, 2026

Profile Description

Dedicated and detail-oriented aspiring Dental/Medical Virtual Assistant and Healthcare Customer Service Professional with more than 3 years of experience supporting healthcare insurance, medical, and dental accounts. Experienced in claims intake and processing support, eligibility and benefits verification, claims investigation and resolution, provider support, case management, and customer service.

Skilled in handling sensitive patient and member information while maintaining HIPAA compliance and delivering exceptional customer support. Proven ability to resolve complex claim issues, coordinate with internal departments, manage escalations, and maintain accurate documentation. Possesses leadership experience through coaching tea ---------- mbers, monitoring performance, and supporting daily operations as an Intern Team Lead.

Seeking a Dental/Medical Virtual Assistant role where I can leverage my healthcare administration, insurance, and customer support expertise to improve operational efficiency and deliver outstanding client and patient experiences.

Top Skills

Customer Support » Insurance » Medical Insurance

Experience: 2 - 5 years

Customer Support » Customer Service

Experience: 2 - 5 years

Professional Services » Medical Services » HIPAA Compliance

Experience: 2 - 5 years

Other Skills

Office and Administration » Email Management

Experience: 2 - 5 years

Office and Administration » Team Leadership

Experience: Less than 6 months

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Pasig, Metro Manila

Tests Taken: IQ
Score: 103: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”