A dedicated and results-driven professional who has built a 10-year career within the same
organization, demonstrating loyalty, adaptability, and continuous growth. Starting from an entry- level position, progressed through three key roles: Order Entry Team Leader, Sales Supervisor, and
currently Accounts Receivable Department Head.
Over the years, gained extensive exposure to operational challenges, sales dynamics, credit and collections management, and cross-functional coordination — particularly during periods of organizational change and expansion.
Experience: 2 - 5 years
I have experience handling accounts receivable collections by monitoring overdue accounts, following up with clients through email and calls, and ensuring timely payments. I assisted in reconciling customer accounts, resolving billing concerns, and coordinating with internal teams to address discrepancies. I also maintained accurate records of collections, payment arrangements, and account statuses while ensuring professional communication with clients.
Experience: 10+ years
Has the ability to communicate and coordinate work-related matters with different departments within the organization.
Experience: 2 - 5 years
Generates unpaid invoices for collection, processes and applies customer payments, manages billing and cash flow, and follows up with customers regarding outstanding payments.
Experience: 10+ years
I have leadership experience as an Order Entry Team Leader, Sales Supervisor, and Accounts Receivable Head. In these roles, I supervised daily operations, guided team members, and ensured accuracy and efficiency in order processing, sales coordination, and collection activities. I handled client concerns, monitored team performance, and collaborated with different departments to improve workflow and customer satisfaction. As Accounts Receivable Head, I oversaw collections, aging accounts, payment monitoring, reconciliation, and resolution of billing issues while ensuring timely follow-ups and maintaining strong client relationships.
Experience: Less than 6 months
Helps achieve targets and guides the team toward goals.
Experience: 5 - 10 years
Uses the SAGE ERP system to encode customer purchase orders through sales agents, process transactions, generate billing, and print invoices/documents.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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