Customer service and sales assistancecertified TEFL

Overview

Looking for full-time work (8 hours/day)

at $1.98/hour ($384.00/month)

High school diploma

Last Active

July 1st, 2026 (22 days ago)

Member Since

April 29th, 2026

Profile Description

Nelyvieve L. Medado
---------- · Apo Macote Malaybalay city 8700
----------


PRODUCT RESEARCHER

Customer Service | Problem Solving | Communication  Innovative and dynamic with 1 year and 4 months of experience resolving customer complaints and providing excellent solutions. Proven ability to exceed customer expectations and foster positive relationships. Expertise in customer service, communication, and problem-solving.  Eager to transition into product research, leveraging my creative thinking and passion for understanding user behavior to drive product innovation.

WORK EXPERIENCE

365Canvas - Delaware, US      
                            14/11/2022 to 15/03/2024

CUSTOMER SERVICE REPRESENTATIVE

Responded to a high volume of customer inquiries via email, social media comments, and messages, ensuring customer satisfaction through effective communication and problem resolution. ·     Promptly respond to customer enquiries in emails, comments and messages on social media. ·     Delivered accurate product support via email and utilizing a new knowledge base system that decreases in repeat customer support inquiries. 


EDUCATION   

 
San Martin National High School Malaybalay Bukidnon Certified TEFL

 SKILLS ·    

  Mastery of Microsoft Office (Word, Excel) and G Suite (Docs, Sheets, Gmail, Google Drive) and some of the Help Desk Software. ·     Effective communication and clearly communicated with customers to understand