Trisha Beatriz M. Fallarme is a graduate of San Beda College Alabang with a Bachelor of Arts in International Studies major in Tourism. She is a highly responsive and detail-oriented professional with experience in customer relations, sales support, travel coordination, administrative operations, and front office management in fast-paced environments.
She has extensive experience handling client inquiries, reservation coordination, billing administration, supplier communication, and operational support while maintaining professionalism, accuracy, and exceptional customer service. Her background in leadership and operations has strengthened her ability to manage multiple responsibilities efficiently, coordinate with teams, and deliver high-quality support under pressure.
As a Team Leader, she developed strong communication, multitasking, problem-solving, and organizational skills, allowing her to work effectively both independently and collaboratively. She is recognized for her professionalism, adaptability, reliability, and ability to handle time-sensitive tasks with efficiency and attention to detail.
Trisha is proficient in Oracle, Google Workspace, Microsoft Teams, Atlassian, Confluence, and Meta Business Suite, enabling her to effectively manage communication, administrative coordination, and operational workflows in remote and fast-paced work environments.
Experience: 6 months - 1 year
I am skilled in identifying customer needs, recommending suitable products or services, and supporting sales efforts to achieve targets. I also manage follow-ups, process orders, and maintain accurate customer records using CRM systems. I aim to build positive relationships, increase customer satisfaction, and contribute to overall business growth.
Experience: 6 months - 1 year
I possess strong office and administrative skills developed through hands-on experience in handling daily operations and supporting team functions. I am proficient in managing emails, scheduling appointments, organizing files, and maintaining accurate records.
Experience: Less than 6 months
I oversee daily operations to ensure high-quality service and efficient workflow. I guide and support team members in handling customer inquiries, resolving concerns. I monitor performance, provide coaching and feedback, and help improve communication and problem-solving skills within the team. With a focus on leadership, I work to maintain a positive environment while driving both service excellence and sales growth.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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