Virtual Assistant | Customer Service Representative | Healthcare Support Specialist | Appointment Setter
Experience: 2 - 5 years
I have almost 4 years of experience in healthcare and customer service accounts in the BPO industry. I handled insurance verification, eligibility checks, claims status, billing concerns, and benefits explanation while assisting members through inbound and outbound calls. I also have experience in appointment setting, customer support, and administrative tasks, with strong communication, multitasking, and problem-solving skills.
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