Lucky

Quality Assurance Specialist and Virtual Assistant

70 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $5.99/hour ($1,152.00/month)

Bachelor's degree

Last Active

June 28th, 2026 (yesterday)

Member Since

April 28th, 2026

Profile Description

I am a results-driven Quality Assurance Specialist and Virtual Assistant with over 10+ years of combined experience in customer service, quality assurance, e-commerce support, and remote operations. I specialize in improving performance, ensuring compliance, and driving operational excellence across sales, publishing, and online retail environments.

Top Skills

Experience: 5 - 10 years

I have a strong background in Quality Assurance (5+ years), where I developed and implemented QA frameworks, conducted detailed call evaluations, and helped reduce errors while improving team performance. My approach is data-driven, detail-oriented, and aligned with business goals. Alongside QA, I bring 7 years of Customer Service experience, handling international accounts across platforms such as Amazon, eBay, Newegg, and Target. I understand the importance of customer satisfaction, efficient issue resolution, and maintaining brand reputation.

Experience: 1 - 2 years

I worked as a Virtual Assistant for an Amazon seller specializing in broadcasting equipment and gadgets, where I was primarily responsible for inventory management and stock replenishment. I ensured that products remained consistently available by closely monitoring inventory levels, coordinating timely restocking, and maintaining an efficient supply flow to support steady sales and customer satisfaction. In addition, I bring experience as a Virtual Assistant / Executive Assistant, where I supported business owners with a wide range of tasks including administrative support, SEO link building , and process coordination. I am highly organized, detail-oriented, and capable of managing multiple responsibilities while maintaining accuracy and efficiency.

Other Skills

Basic Information

Age
44
Gender
Male
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  103
DISC
Dominance: 45%
Influence: 16%
Steadiness: 25%
Compliance: 14%
Government ID
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