Jonathan

Virtual Assistant/ Customer Support Expert

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.82/hour ($1,120.00/month)

Bachelors degree

Last Active

June 26th, 2026 (yesterday)

Member Since

April 28th, 2026

Profile Description

I bring extensive experience as a Virtual Assistant, Customer Support Expert, and Subject Matter Expert, with a strong focus on delivering efficient, high-quality service across multiple channels. My skill set includes handling customer inquiries, resolving complex issues, managing accounts, and providing clear, accurate guidance while maintaining a high level of professionalism and empathy. As a Subject Matter Expert, I support team performance by sharing knowledge, improving processes, and ensuring consistent service standards. I am highly adaptable, detail-oriented, and committed to driving customer satisfaction and operational excellence.

Top Skills

Customer Support » Technical Support

Experience: 1 - 2 years

Customer Support » Customer Service

Experience: 5 - 10 years

Office and Administration » Communication

Experience: 5 - 10 years

Other Skills

Marketing » CRM » Salesforce

Experience: 2 - 5 years

Basic Information

Age: 39

Gender: Male

Website: Sign Up with Pro Account to View

Address: Dasmariñas, Cavite

Tests Taken: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”