Customer Service, Technical Support, and Virtual Assistant professional with 9+ years of experience supporting telecommunications, insurance, and real estate operations. Skilled in CRM management, customer support, technical troubleshooting, administrative coordination, documentation, and remote collaboration. Proven ability to manage high-volume customer interactions, resolve complex issues efficiently, and deliver exceptional service in fast-paced remote environments.
Experience: 1 - 2 years
taking inbound and outbound calls navigating customers account answering customers inquiry managing payments trough only and on call payments
Experience: 5 - 10 years
technical matters - do trouble shooting - do remote access to cx equipements - navigating step by step trouble shooting -
Experience: 1 - 2 years
email management - updating email - sending notification emails for clients and customer - responding to email inquiries
Experience: 1 - 2 years
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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