I am a customer focused professional with experience in customer service, sales, and client support. I have handled billing, technical, and sales concerns for international clients while maintaining high customer satisfaction and meeting sales targets. I am also experienced in using CRM tools like Salesforce and managing multiple tasks in fast paced environments.
I previously worked as an Intake Specialist where I handled high volume calls, gathered detailed client information, and worked with sensitive cases that required accuracy, patience, and confidentiality.
I also have a background as a professional singer and band leader. This helped me develop strong communication skills, confidence, and the ability to manage clients, schedules, and team coordination.
I am reliable, detail oriented, and a fast learner. I am looking for a long term remote opportunity where I can contribute and grow with your team.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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