Angelika
QUALITY ASSURANCE ANALYST/ Insurance Representative
Verified
Overview
Looking for any work (8 hours/day)
at $6.62/hour ($1,280.00/month)
Bachelor's degree
Last Active
June 30th, 2026 (16 days ago)
Member Since
April 26th, 2026
Profile Description
Top Skills
Customer Support » Insurance » Medical Insurance
Experience: 1 - 2 years
• Answered incoming phone calls to discuss policy benefits and claim status to policy holders and dentists. • Enhanced customer satisfaction by addressing and resolving insurance-related inquiries and concerns. • Mentored junior team members, contributing to their professional growth and development. • Enhanced team performance by providing expert guidance on critical projects and strategic initiatives. • Established best practices for knowledge sharing, fostering a culture of continuous learning and improvemen
Customer Support » Insurance » Car Insurance
Experience: 1 - 2 years
I work as a customer support representative assisting policyholders with auto insurance claims. I help callers file claims, explain coverage details, and guide them through the process with clarity and empathy. My role focuses on resolving inquiries efficiently while ensuring customers feel supported during their claim experience.
Office and Administration » Quality Assurance
Experience: 6 months - 1 year
• Provided technical support during regulatory inspections, effectively addressing inquiries from auditors and inspectors. • Collaborated with cross-functional teams to identify areas of improvement in quality control procedures, reducing risk exposure. • Conducted root cause analyses on reported incidents or deviations, identifying appropriate corrective measures to prevent recurrence. • Mentored and coached team members on QA topics and strategies. • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
Other Skills
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cebu, Cebu
- Tests Taken
- IQ
- Score: 110
- DISC
- Dominance: 48%
- Influence: 7%
- Steadiness: 13%
- Compliance: 32%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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- Lukas Rohler
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