John

Customer Service | Account Management | Lead Generation Specialist

Verified

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Overview

Looking for any work (8 hours/day)

at $6.98/hour ($1,344.00/month)

High school diploma

Last Active

June 24th, 2026 (yesterday)

Member Since

April 26th, 2026

Profile Description

I provide customer service and account management support for landscaping and snow service businesses, helping teams stay organized, responsive, and efficient in daily operations.

I have 2 years of experience in customer service and 1 year in lead generation, supporting both operations and sales functions. As a Virtual Assistant and Customer Support Specialist, I manage high-volume work orders, coordinate with vendors and clients, and ensure accurate tracking and completion of services. I also handle invoice validation and maintain organized records to support billing accuracy and smooth operations.

As a Lead Generation Specialist, I handled inbound and outbound calls, qualified prospects, and maintained detailed CRM records. I supported sales efforts by identifying potential clients, building rapport quickly, and ensuring consistent follow-ups to keep pipelines active.

I am experienced with Corrigo, NetSuite, Freshservice, ServiceChannel, Nextiva, Microsoft Teams, OneLogin, Google Workspace, and Microsoft Outlook. I also use ChatGPT and Grammarly to improve communication and workflow efficiency.

I am available for full-time work and can align with EST, PST, GMT, or AEST time zones.

I am looking for a long-term role where I can contribute consistently and grow with a team. I take ownership of my work, communicate clearly, and make sure tasks are completed accurately and on time.

Top Skills

Marketing » CRM » NetSuite CRM

Experience: 1 - 2 years

Customer Support » Customer Service

Experience: 1 - 2 years

Accounting » Invoicing

Experience: 1 - 2 years

Other Skills

Professional Services » Management Services » Administrative Management

Experience: 1 - 2 years

Customer Support » Sales Support » Lead Generation

Experience: 1 - 2 years

Office and Administration » Operation Management

Experience: 1 - 2 years

Office and Administration » Client Relationship Management

Experience: 1 - 2 years

Basic Information

Age: 26

Gender: Male

Website: Sign Up with Pro Account to View

Address: Ormoc, Leyte

Tests Taken: IQ
Score: 100: DISC
Dominance: 39
Influence: 23
Steadiness: 25
Compliance: 13: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”