Kenahyra

Virtual Assistant| Customer Support| Social Media Manager

Verified

mark as hired

Overview

Looking for any work (8 hours/day)

at $5.82/hour ($1,120.00/month)

Bachelor's degree

Last Active

June 25th, 2026 (yesterday)

Member Since

April 26th, 2026

Profile Description

Hi! I'm a Virtual Assistant dedicated to helping businesses stay organized, efficient, and focused on growth. I provide reliable administrative support, customer service, and social media assistance to help streamline daily operations.

I have experience handling customer support for the Hotelbeds account, assisting customers with inquiries, bookings, refunds, and issue resolution. This experience strengthened my communication skills, attention to detail, and ability to provide professional support in fast-paced environments.

Services I offer:
• Virtual Assistance
• Email & Inbox Management
• Customer Support (Email, Chat, and Ticket Handling)
• Data Entry & Administrative Support
• Calendar & Appointment Management
• Social Media Management
• Content Scheduling & Planning
• Community Management & Engagement
• Canva Graphic Design
• Social Media Growth Support

I am available for full-time opportunities and can work with US and UK time zones. I am reliable, detail-oriented, organized, and committed to helping businesses operate smoothly while providing excellent customer support.

Feel free to send me a message or email me at: ----------

I look forward to helping your business grow and succeed!

Top Skills

Office and Administration » Email Management

Experience: 6 months - 1 year

I am a voice customer service representative who also handles email support for clients. I am skilled in email management, including organizing inboxes, prioritizing messages, filtering spam, responding to inquiries, and ensuring timely and professional communication

Customer Support » Customer Service

Experience: 6 months - 1 year

I worked as a Customer Service Representative under the Hotelbeds account, a global B2B travel platform that connects hotels with travel agencies. My role mainly involved assisting travel partners with booking concerns, including reservations, modifications, cancellations, and payment issues. I handled inbound and outbound communications through calls, emails, and chat, ensuring that clients received accurate and timely support. I also coordinated with hotels and internal teams to resolve discrepancies and urgent booking concerns.