Web Developer

Provided end-to-end customer support throughout the entire client journey, from initial product demonstrations to successful platform implementation. Managed client onboarding by guiding new accounts through setup, configuration, and go-live processes to ensure smooth adoption across stakeholder groups. Conducted virtual training sessions tailored to different user roles to improve platform adoption and minimize support requests. Worked closely with the technical support team to troubleshoot deployment issues while communicating client feedback to support future product enhancements. Assessed unique client requirements and developed practical solutions within system limitations to address operational needs effectively. Maintained detailed documentation of implementation processes, issues, and resolutions for organized and efficient client engagement tracking.

Developed and deployed the company website using React and Tailwind CSS, creating a responsive and production-ready user interface. Continuously maintained and updated website content while performing regular QA testing and UI improvements to ensure optimal functionality and user experience. Handled basic networking tasks, including configuring connections and troubleshooting connectivity issues across office systems. Conducted routine maintenance and technical troubleshooting for desktop computers, printers, scanners, and other peripheral devices. Worked closely with the creative team to maintain consistent branding across all digital assets and web platforms.

Designed intuitive and visually engaging user interfaces focused on enhancing user experience across web and digital platforms. Created wireframes, mockups, and interactive prototypes to translate business requirements into user-centered designs. Conducted UI/UX research and usability improvements to optimize navigation, accessibility, and overall user interaction. Collaborated closely with developers and stakeholders to ensure design consistency, responsive layouts, and seamless implementation of visual elements. Maintained design systems and branding standards while continuously refining interfaces based on user feedback and testing results.