I am a high-performing Operations Team Leader at TDCX dedicated to bridging the gap between production targets and employee satisfaction. After being recognized as a Top Team Lead in July, August, and September 2025, I have refined my expertise in Airbnb service operations, performance monitoring, and team development. I pride myself on being a problem-solver who uses operational excellence and root-cause analysis to build collaborative, high-achieving teams.
Experience: 1 - 2 years
Experience: 2 - 5 years
Dynamic and results-driven Operations Team Leader at TDCX Cebu, recognized for driving high-level performance within the Airbnb service sector. With a focus on operational excellence and team development, I successfully lead a 15-person team of Support Ambassadors and Airbnb professionals, consistently hitting production targets and deadlines.
Experience: 1 - 2 years
I am a high-performing Operations Team Leader at TDCX dedicated to bridging the gap between production targets and employee satisfaction. After being recognized as a Top Team Lead in July, August, and September 2025, I have refined my expertise in Airbnb service operations, performance monitoring, and team development. I pride myself on being a problem-solver who uses operational excellence and root-cause analysis to build collaborative, high-achieving teams.
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
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