Angelica

Customer Service

40 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $4.16/hour ($800.00/month)

High school diploma

Last Active

June 27th, 2026 (yesterday)

Member Since

April 24th, 2026

Profile Description

Top Skills

Experience: 2 - 5 years

I have over four years of experience in customer service within the BPO industry. Throughout my career, I have been trained and have gained hands-on experience across multiple support channels, including phone, chat, and email. I am skilled in managing schedules, resolving customer concerns, and utilizing CRM systems and Microsoft Office applications to maintain organization, accuracy, and efficiency. In addition, I have supported a diverse range of industries and accounts, including retail, healthcare, telecommunications, financial services, roadside assistance, and accommodations. These experiences have strengthened my communication, problem-solving, and multitasking abilities, enabling me to deliver exceptional customer service in fast-paced environments.

Other Skills

Prior to working in the BPO industry, I served as an Assistant Manager at Daniel's Bakeshop, a supplier of wedding cakes and pastries. In this role, I handled a variety of administrative and operational responsibilities, including preparing client contracts, scheduling cake-tasting appointments, managing social media accounts, processing customer orders, maintaining inventory reports, monitoring supply levels, and updating spreadsheet records to ensure accurate and organized business operations.

Basic Information

Age
25
Gender
Female
Website
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Address
Tests Taken
DISC
Dominance: 35%
Influence: 15%
Steadiness: 39%
Compliance: 11%
English
C2(Advanced/Mastery)
Government ID
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