Cecilio

Technical Support VA | Email & Chat Support Specialist

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Overview

Looking for any work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelor's degree

Last Active

July 8th, 2026 (3 days ago)

Member Since

April 23rd, 2026

Profile Description

Hi, I’m Cecilio, a Technical Support and Customer Service Virtual Assistant with experience handling email and chat support.

I help businesses improve customer satisfaction by providing fast, clear, and professional support. I’m comfortable troubleshooting technical issues, handling customer concerns, and using support tools efficiently.

Here’s what I can do for you:
• Managed emails, calendars, and scheduling appointments
• Technical troubleshooting (basic to intermediate)
• CRM & Helpdesk tools
• Order tracking, refunds, and customer inquiries
• Clear and professional communication
• Supported daily administrative tasks to improve workflow efficiency

Why hire me?
• Reliable and responsive
• Detail-oriented
• Calm under pressure
• Willing to learn and adapt quickly

I’m currently looking for a long-term opportunity where I can grow and help your business succeed.

Let’s work together!

Top Skills

Customer Support » Technical Support

Experience: 5 - 10 years

I have 9 years of experience handling technical concerns and specialize in resolving customer issues via chat and email. I focus on fast, accurate, and customer-friendly solutions.

Office and Administration » Email Management

Experience: 1 - 2 years

Experienced in professional email handling, ensuring clear, timely, and customer-focused responses while efficiently managing inquiries, resolving issues, and maintaining a high level of accuracy and organization.

Other Skills

Basic Information

Age: 32

Gender: Male

Website: Sign Up with Pro Account to View

Address: Santa Rita, Pampanga

Tests Taken: IQ
Score: 122: DISC
Dominance: 37%
Influence: 7%
Steadiness: 34%
Compliance: 22%